Lilley

handmade ninja dolls, buttons and beads!

Cheltenham, United Kingdom

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Buyers bought gifts from this shop and gave them 5-star reviews!

Announcement    To keep up to date and to receive special offers and chances to enter competitions, you can sign up to my mailing list here :: http://eepurl.com/Jtlbn

Announcement

To keep up to date and to receive special offers and chances to enter competitions, you can sign up to my mailing list here :: http://eepurl.com/Jtlbn

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Vicki Brown

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Vicki Brown

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Shop policies

Last updated on May 9, 2022
Hello...
My name is Vicki, I live in Cheltenham, England.

I have been crafting for many many years, and have tried my hand at pretty much everything! Most of what I stock in my shop are products I've produced from polymer clay, but I also love to knit, crochet, paint ceramics and sew so you will find some items using these skills dotted about too.
I am always happy to do custom orders, I will usually have the time to produce custom items within a week, but just convo me with your requirements and I'll let you know how long and how much it will be. I can recreate almost every item listed and sold in my shop and can, more than likely, do so for you in whatever colours and quantities you would like.
Thanks for popping by x

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.

Payment

I only accept Paypal as a method of payment at this time. It is super lovely if you can pay straight away...but if for some reason you are unable to I allow 3 days from the date of purchase for payment to be received, if by this time I have still not received your payment I will relist the item (I will always contact you before doing this, just incase there has been some kind of a mix up).

Shipping

I ship first class everywhere in the world, unfortunately this means that the orders can not be tracked once they have been shipped. If however there are any problems with your item not arriving or taking a super long time, I will do my best to amend to the situation. Be that in refunding the shipping and item costs or just refunding the shipping and recreating the item purchased to the best of my ability and sending it on to you as a replacement.
Quite often I will ship the following the day to your purchase, however, please allow up to 3 days for me to ship your item out to you, just incase I'm busy.

Please see my shop announcement for last posting dates to receive your order in time for Christmas, also note these dates will ensure your items are shipped by the last shipping dates stated by royal mail, however things can still go wrong and packages can still unfortunately get delayed, this is very rare, but can happen.

Additional policies and FAQs

If you have any further questions or queries, or would just like to say "hello", please feel free to contact me, either via email...lovelylilley [!at] hotmail.co.uk or through etsy conversation.

Thank you xx